There’s a time to push. And a time to go bowling:
Culture isn’t about big gestures.
It’s about not making people feel forgotten.
When I was a District Manager, most of my sites were clustered together. Easy to bring everyone in for quarterly meetings, training, updates, Costco pizza, the usual stuff.
But I had a couple of sites way out of the way.
Four hour drives round trip.
For a meeting that would mostly feel like an obligation.
The managers didn’t want to come in, and honestly, I couldn’t blame them.
So instead of forcing it, I pivoted.
I planned to do the training during my next visit. One of those sites happened to be next to a bowling alley, so we met at the property, walked over, sat in the restaurant area, and went through the material.
When we were done, we bowled a couple games.
A few spouses even showed up.
It cost almost nothing, and it did more for morale than any mandatory meeting ever could.
Later, one of the managers told me it was the first time they didn’t feel like the “out-of-the-way site” or the red-headed stepchild of the company.
That stuck with me.
Because the lesson is simple:
Culture doesn’t need to be flashy. It just needs to show effort.
People don’t need perfection.
They need to know they matter.